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Return Policy

RETURN POLICY:

The customer must check the product in front of the delivery man. If the customer does not like the product, it must be returned immediately. No return policy shall be applicable after the customer has received the product. Also mentioned that we haven’t any refund policy on Cash On Delivery.

To protect our customers from fraudulent activity, Bang Jin reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange. For more information, please contact the ‘Site” Customer Service at (+880 188 6071111) or e-mail us at sales@allorabd.com, The following Return Policy only applies to online purchases made through https://allorabd.com Or social media pages.

What qualifies as a return? Any product would qualify as a return if it meets any of the following conditions:

  • Wrong product or size.
  • Damaged product.
  • Product lost in shipment.
  • Products with major quality defects.
PRE-PAID ORDER RETURN POLICY:
  • Returns are accepted in front of the delivery man. 
  • Refund will be issued only after the product is received at our warehouse.
  • The “Site” will not be responsible for any incorrect fund transfer/voucher issuance against returns arising due to erroneous input by the customers. The customer takes the complete responsibility of the accuracy of the information provided.
  • Please note that limited period offers which run for a specific period or product specific discounts may not be available by the time you return the order.

THIRD PARTY POLICY:

We may pass your details to other companies affiliated with us only for the purpose of providing you better service. We may pass your details to our agents and subcontractors to help with analyzing data and providing us with marketing or customer service assistance. We may also use third parties to assist us with delivering products to you and to help us to collect payments from you. In general, the third-party providers contacted by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

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